Retail General Manager

Retail General Manager
New York City
$120,000 – $135,000 + Bonus & Full Benefits

This is not your average retail leadership role.

We’re partnered with a globally recognized hospitality brand looking for a Retail General Manager to oversee one of the most high-volume retail destinations in New York City. This role is ideal for a strong operator who knows how to lead large teams, drive sales, create energy on the floor, and deliver an elevated customer experience in a fast-paced environment.

The space is vibrant, experiential, guest-focused, and constantly busy. Leadership visibility matters here - this is a hands-on role for someone who loves being in the operation, motivating teams, and driving performance in real time.

What You’ll Be Doing

Leading all day-to-day retail operations within a flagship, high-volume environmentManaging and developing large teams across multiple levels of leadershipDriving sales performance, profitability, labor management, and operational executionCreating an energetic, guest-focused culture centered around experience and hospitalityOverseeing staffing, scheduling, coaching, and succession planningMaintaining strong merchandising, inventory, and operational standardsPartnering with senior leadership on business strategy and performance initiativesEnsuring a polished, high-energy environment that reflects the brand experience

What We’re Looking For

10+ years of progressive retail or hospitality leadership experienceExperience leading large, high-volume operations and sizable teams – ideally a 10million+ storeStrong financial acumen with experience managing P&L performanceA dynamic, people-first leadership style with excellent communication skillsSomeone operationally sharp, energetic, and highly visible within the businessLuxury, lifestyle, entertainment, flagship retail, or experiential brand experience is a huge plus