Apprentice Hospitality Host

Oversee seamless self-check-in operations via Igloo locks and automation tools. Enhance guest satisfaction and maintain high ratings Engage guests through Guest Messaging Platform (GMP), driving personaliSed communication and review collection Ensure property compliance, manage maintenance, and uphold housekeeping standards Optimise occupancy through direct bookings and strategic revenue management Drive OYO App adoption with in-room and reception QR code placements Maintain on-site availability to handle guest concerns, operational issues, and emergencies Support in F&B operations during events, peak times or as and when needed Responsible for all property operations, ensuring smooth coordination across all functions and providing support as needed

Training:
On-site at Hotel Training with an open cohort of other apprentices to gather cross experience once per month

Training Outcome:
Potential to progress onto a Level 3 Supervisor

 

Employer Description:

OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and home storefronts in more than 35 countries including India, US, UK, Europe, and SEA.

Working Hours :
Monday - Sunday, shift work. Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience