Customer Service Apprentice

Main Duties:

Selling financial products and services to meet branch targets such as ISA Accounts Applications, Bonds Accounts, Life insurance sales, and Instant Savings accounts Processing letters and parcels in the correct manner and giving the right service Processing pension and benefits payout with Bill Payments Banking Transactions such as Cash Deposits, Cash Withdrawals, Cheque Deposits and Change Giving  Western Union Money Transfers Bill Payments such as Gas Bill, Electric Bill, Council Tax, Water Bills, etc. Processing car tax and DVLA forms Passport check and send service Providing travel insurance and foreign currency Bureau transactions Maintain an accurate stock and cash balance at the end of each shift Complete and Process End-of-Month Stock and Cash Reconciliations Complete processes for Royal Mail Deliveries - Postman deliveries and processes

Retail Duties:

Process payments at the retail counter accurately and efficiently Clean and organize the store when needed Welcome customers into the store and help them locate items

Training Outcome:

There may be an opportunity for a permanent position upon successful completion of the apprenticeship.

Employer Description:

At Hucknall Post Office, we are offering an exciting opportunity for the right candidate to join our team, delivering excellent customer service while working towards a Level 2 Customer Service apprenticeship.

Working Hours :
40 Hours per week Monday to Saturday. 9:00 to 17:30 during the week and 9:00 to 13:00 on Saturdays.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Patience