Apprentice - Welcome Team Assistant

Responding to new employee enquiries via telephone, email and online channels in a timely and professional manner. Completing onboarding administration accurately and supporting the preparation of monthly reports. Supporting the Welcome Team with sales quotations and related administrative tasks. Monitoring shared inboxes and distributing enquiries to the appropriate team members. Gathering and reviewing relevant information to respond to product and service enquiries. Complying with all relevant legislation, codes of practice and internal policies, including Information Security and Quality requirements. Work towards your Business Administration Level 3 qualification.  

Training Outcome:

You have a number of career paths at Giant, including Welcome Team Advisors or moving into other operational, compliance, customer service or administrative roles across the wider Giant businesses. You can achieve this by consistently meeting or exceeding your objectives, growing in your role and with great emphasis on how you demonstrate the Giant people values.

Employer Description:
About us Incorporated In 1992, Giant Group is a workforce management solutions provider, dedicated to transforming the way businesses manage their global contingent workforce. We’re proud to offer a scalable end-to-end solution, including vendor management, screening, timesheet, bill and pay as well as a range of global employment options. Our proprietary software combined with our award-winning support services is what sets us apart and everything we do has a focus on the client experience. We have a proven track record of enhancing operational efficiency and reducing costs for our clients, whilst helping them avoid risk and remain compliant. To understand more about Giant Group and our services please browse our website at: www.giantgroup.com

Working Hours :
Monday to Friday 9am to 6pm (rotational shift).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative