Director of Rooms

Director of Rooms

Compensation: $14,000 USD per month + bonus & incentives

Rotation: 4 months on / 2 months off

Benefits: Single cabin accommodation and onboard benefits included

 

An exciting opportunity for luxury experienced Hotel General Manager with this prestigious international luxury cruise brand. This is a senior leadership opportunity for a dynamic hospitality professional with a strong background in luxury hotels, or cruise operations, & exceptional guest experience delivery.

 

Key Responsibilities

Provide strategic leadership across all Rooms Division operations, ensuring exceptional guest satisfaction and service consistency throughout the voyageOversee Front Office, Guest Services, Housekeeping, and related operational departments, maintaining the highest luxury hospitality standardsLead, mentor, and develop onboard teams, fostering a culture rooted in professionalism, collaboration, and personalized guest serviceDrive operational efficiency, labour management, and cost control initiatives while maintaining an uncompromising guest experienceActively engage with guests to ensure service excellence, proactively resolving concerns and enhancing the overall onboard experienceCollaborate closely with senior leadership and department heads to support operational alignment and ship-wide initiatives

 

Ideal Candidate Profile

Previous experience within luxury hotel operations is requiredLuxury cruise or shipboard hospitality experience is strongly preferredExtensive background within Rooms Division leadership roles in high-end hospitality environmentsProven ability to lead large, multicultural teams in fast-paced operational settingsStrong financial and operational management experience, including budgeting, labour planning, and service delivery oversight