Business Administrator Apprentice

Role Purpose

This is the operational backbone role at Gough Marketing. The role combines administration, commercial support, systems management, and process improvement. A key part of the role is supporting British Lofts, managing enquiries, bookings, quotes, and follow-ups using Jobber CRM.

Key Responsibilities

General office and admin management British Lofts: manage leads, book surveyor appointments, issue quotes, follow up with customers CRM management (Jobber & GoHighLevel) Finance support and payment chasing Liaison with outsourced IT provider AI-driven process improvements

After 6–12 Months

Office to be run smoothly without senior intervention Leads and quotes are consistently followed up on CRM data is accurate and reliable Payments are chased effectively AI improvements implemented

Training:

Business Administration Level 3 Standard

Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.

Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:

Information Technology Record Document Production Stakeholders and Stakeholder Management Policies Business Fundamentals Planning and Organisation Relevant Regulation Processes Effective Project Management Managing Performance

For a full overview of the business administrator standard please click on the following link: https://creativealliance.org.uk/apprenticeships/business-administrator-level-3/

Training Outcome:
Potential for full-time employment upon successful completion of the apprenticeship

Employer Description:

If you're a brand looking to connect more deeply with your audience, a retailer aiming to understand your customers better, or a company launching a new product and wanting to make a lasting impact, our people-focused approach offers solutions that go beyond traditional marketing.

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Initiative