Head of Operations - Premium Pub Group - London - £88,000 + Bonus + Benefits

Head of Operations – Premium Pub Group – London - £88,000 + Bonus + Benefits

We’re working with one of the UK’s leading premium pub operators to recruit an exceptional Head of Operations for their flagship London region.

This is a standout opportunity to lead a portfolio of 14 high-performing sites, representing the company’s highest-grossing patch. The estate is made up of premium, food-led pubs known for delivering outstanding guest experiences, strong commercial performance and best-in-class hospitality standards.

The Role

As Head of Operations, you’ll be responsible for the overall performance of a 14-site London estate, leading and developing a team of General Managers to deliver exceptional operational and commercial results.

You’ll play a key role in driving sales, profitability, people development and guest experience, while maintaining the highest operational standards across the region.

 Key Responsibilities

Lead, coach and inspire General Managers across a 14-site premium pub portfolioDrive commercial performance, sales growth and profitability across the patchDeliver exceptional standards in food, drink and serviceBuild and develop high-performing management teamsUse KPIs and financial data to identify opportunities and improve performanceEnsure compliance and operational excellence across all sitesWork closely with senior leadership on business strategy and operational initiativesChampion company culture, people engagement and succession planning

You will have:

A strong track record in multi-site operations leadershipExperience managing high-volume, premium hospitality businessesExcellent commercial and financial awarenessA people-first leadership style with a passion for developing talentStrong operational knowledge and attention to detailThe ability to influence, motivate and drive performance at all levels

What’s on Offer

Salary up to £88,000Performance bonusExcellent company benefitsCareer progression opportunities within a respected hospitality groupThe chance to lead the business’s highest-performing London region

If you’re an experienced operator ready for your next senior leadership challenge, we’d love to hear from you.