Operations Account Manager

Operations Account Manager – Purchasing Business – £55K + Benefits  

My client is a growing purchasing business who specialise in procurement for premium hospitality clients.

They are currently looking for an Operations Account Manager to join their team. The successful Operations Account Manager will be responsible for managing relationships with chefs, kitchen managers, and operational teams across client sites. Acting as a trusted advisor, you will support kitchens with procurement performance, supplier relationships, product solutions, cost management, and operational improvements. You’ll regularly visit client sites, understand operational challenges firsthand, and work collaboratively to ensure kitchens are receiving the best service, pricing, and product support.

This is a fantastic opportunity for a highly driven Operations Account Manager to join a brilliant business who can offer an enjoyable working environment and genuine progression opportunities.

Responsibilities include:

Build and maintain strong working relationships with head chefs, kitchen managers, catering teams, and site stakeholders across client locationsConduct regular site visits to understand kitchen operations, identify challenges, and strengthen client relationshipsSupport clients in managing food purchasing, supplier performance, product quality, and cost efficienciesAct as the key operational point of contact, resolving supply issues and coordinating solutions quickly and effectivelyMonitor account performance, spend trends, savings opportunities, and service levels against agreed KPIsWork closely with suppliers to ensure consistent service, product availability, and commercial valueIdentify opportunities to improve kitchen efficiencies, menu profitability, and procurement outcomesDeliver training, updates, and support to client kitchen teams on procurement systems, products, and best practicesCollaborate with internal procurement and operations teams to ensure seamless account management and service deliverySupport onboarding and implementation for new client sites

The Ideal Operations Account Manager Candidate:

Ideally 2-5 years’ experience in an Account Management role within the food or hospitality industry.Previous experience working as a Chef with a strong understanding of how kitchen environments run.Knowledge of food suppliers, purchasing systems, and hospitality supply chainsExperience working with multi-site hospitality or catering operationsStrong relationship-building skills with the ability to engage confidently with chefs and operational teamsGood commercial awareness and understanding of food cost managementStrong problem-solving and communication skillsComfortable working in a field-based/client-facing role with regular travel to sites

If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / mikey@corecruitment.com