Platform Engineer Apprentice

Key responsibilities

Support Azure cloud infrastructure and on-prem systems Assist with servers, storage, networking, and SaaS platforms Help troubleshoot IT and network issues Support LAN/WAN performance and connectivity Assist with system patching (e.g. Windows, VMware, Cisco Meraki) Work with teams to improve systems and automate processes Document procedures and configurations 

Essential Requirements 

Basic knowledge or interest in IT infrastructure Strong problem-solving and communication skills Ability to work collaboratively in a team Commitment to excellent service and Hightown values 

 
Desirable 

Awareness of Microsoft Azure or cloud technologies Experience with scripting (e.g. PowerShell) Knowledge of networking or IT support environments 

Training:

During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the IT Solutions Technician standard. 
The training covers the following core occupational duties: 
https://skillsengland.education.gov.uk/apprenticeships/st0505-v1-1  

Training Outcome:

Upon completion of the apprenticeship, the successful candidate will have a level 3 qualification as an IT Solutions Technician. 

Employer Description:

Hightown is a charitable housing association managing 9,000+ homes and supporting communities across several counties. Our mission is to provide homes and support to help people live independently.

Working Hours :
Monday to Friday. Shifts TBC.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working