Property Management Assistant Apprentice

Key Responsibilities:

Managing incoming repair requests (reactive and planned) via email, telephone, and software systems. Preparing contractor work orders, obtaining quotations, and issuing instructions. Supporting Property Managers with planned and reactive maintenance. Using FixFlo software to process and monitor maintenance issues, ensuring timely resolution. Conducting regular site inspections with Property Managers. Liaising professionally with property owners, clients, suppliers, and contractors. Maintaining a high standard of written and verbal communication.

Training Outcome:

On completion, you will gain a recognised industry qualification and have the opportunity to progress into a Property Manager role. You’ll also be eligible to register as an Associate Member of ARLA (MARLA), The Property Institute (ATPI), or achieve CIH Certified Practitioner status (CertCIH).

Employer Description:

At AM Surveying & Block Management, we provide Block Management and Building Surveying/Consultancy services to developments, estates and clients throughout London and the South East and we are looking for a Property Management Assistant Apprentice to join our passionate team.

As part of our Block Management services to our clients, we provide a range of general property maintenance and cleaning services in-house.

Clients of AM Surveying & Block Management expect a high degree of service within key performance areas including professionalism, commitment to delivering on targets and attention to detail.

Our hard working team have continually achieved our clients expectations, driving the company forward as we continue to meet our growth goals, establish our brand as a respected Block Management & Building Surveying/Professional Services solution and expand our team.

Working Hours :
Monday to Friday 9am - 5pm (Full-time, Permanent), occasional emergency phone cover once every 12 weeks

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience