Customer Service/ Sales Administrator Apprentice

Sales Support Assist the sales team with preparing quotes, proposals, and order forms Input and maintain customer details, leads, and opportunities on the CRM system Help process incoming orders accurately and efficiently Track and follow up on order progress, delivery, and invoicing All other customer service duties required

Training:
The apprentice will train on the job in thr workplace with the employer The apprentice will attend an online virtual masterclass with the training provider once per month

Training Outcome:
Sales administrator Account manager

Employer Description:

Founded in 2001, Trench Limited was established with a clear vision: 

To deliver high-quality, service-oriented solutions with a strong focus on customer satisfaction. From the outset, we built a reputation in the UK Cable Management marketplace for reliability, simplicity, and excellence. 

Our guiding mantra, "Keep It Simple," became the foundation of our approach—ensuring orders are received complete and on time, every time. We pride ourselves on offering a consistent dependable service. 

We are a flexible manufacturer that holds extensive stocks of standard product ensuring that we have capacity to fulfil your bespoke requirements whilst offering exceptional lead times. 

Over the years, our commitment to quality and customer-first values earned us a respected position in the Cable Management sector. In 2015, we entered into an exciting new chapter when we were acquired by family-owned international business OBO Bettermann. This partnership has enabled us to expand our reach, strengthen our capabilities, and continue delivering the trusted service our customers expect - now with the additional support of a global network.

Working Hours :
Monday - Friday, 08.30 - 17:00 with 30 minutes lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience