ICT Apprenticeship - Remote

Riverdale Healthcare are looking for a motivated and enthusiastic ICT Apprentice to join their technology team. Working closely with the Technology Manager, you will gain valuable experience supporting both internal systems and stakeholders across the business.

This is an exciting opportunity to develop your technical knowledge while contributing to large-scale business projects and helping improve the efficiency of systems used across the organisation. You will work with a variety of platforms including Microsoft 365, NHS systems, and practice management software, whilst liaising with external IT support providers to resolve technical and network issues.

Day-Day Responsibiltiies:

Support the administration of business systems and user accounts Create, modify and remove user accounts across company platforms Assist with password resets and multi-factor authentication (MFA) support Manage user permissions and access requests Support updates and alterations to internal systems Act as a point of contact for NHS mailbox and website queries Maintain and update NHS website profiles and company intranet content Liaise with external IT support providers to resolve IT and network issues Coordinate engineer site visits where required Identify system inefficiencies and suggest improvements Support company-wide technology projects and system implementations Recommend hardware replacements and technology upgrades

Training:

Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them.

Upon completion of this 15 month apprenticeship, you will have obtained your Information Communications Technician Level 3 Apprenticeship.

Training Outcome:

There is a possibility of being offered a full time role after successful completion of the apprenticeship.

Employer Description:
Riverdale Healthcare is an ambitious dental group with dental practices located across England, delivering a range of NHS, private, and specialist dental treatment. We invest in our dental practices, ensuring that we continuously provide the best patient experience, with care delivered by our friendly, high-trained teams. Continued investment in our teams and infrastructure and creating a thriving working environment is what excites us. Riverdale Healthcare will continuously refine what makes a pleasurable visit, the experience. We aspire to build long lasting relationships with each and every one of our patients by building trust and performing dentistry the right way.

Working Hours :
Monday - Friday, 8:00am - 5:00pm.

Skills:
Initative,IT Skills,Logical,Organisational Skills,