I.T. Apprentice

Create and support internal reports for other areas of the business Create and support internal applications Responding to 1st Line user support tickets Day to day support and maintenance of networks and equipment Provide support to IT and/or business process improvements installation and setup of equipment Assist in setting up workstations and user profiles for new employees Assist in setting up mobile phones and shopfloor scanners Working with backend systems and IP addresses Software image installs IT Administration Liaise with Continental support - competence centres Support of Shopfloor and lab equipment Work towards completing a formal qualification Carry out the job requirements in full compliance with the Code of Conduct Support and demonstrate the '4 Values' and associated 'behaviours' in carrying out your duties and responsibilities

Training:
Training will take place via Teams at the office usually once a week, however the schedule will be agreed once the apprenticeship is in place

Training Outcome:

Most people move into one of these roles following this apprenticeship:

IT Support Technician / Engineer (2nd line) Infrastructure Technician Network Support Technician Junior Systems Administrator Service Desk Analyst (advanced)

Employer Description:
Founded in 1955, the Grimsby plant has over 50 years of hose-manufacturing experience Specialising in designing, manufacturing, and supplying hoses for the oil, gas, petrochemical, and dredging industries, both offshore and onshore.

Working Hours :
Monday - Friday, 08:00 - 16:00

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative