Business Administrator Apprentice
Supporting the Projects Team with the planning, coordination and delivery of compliance works across multiple client contracts
Updating and maintaining project records, schedules and customer information using company management systems
Raising work orders, purchase orders and quotations and ensuring documentation is accurately recorded
Liaising with clients, residents, engineers, subcontractors and suppliers by telephone and email
Scheduling appointments and coordinating engineer visits to ensure works are completed within agreed timescales
Monitoring project progress and assisting with the production of reports, spreadsheets and performance information
Processing certificates, compliance documentation and project files, ensuring records are complete and up to date
Supporting resident communication activities, including appointment confirmations, reminders and follow-up correspondence
Assisting with invoicing, data entry and general administrative tasks to support the efficient running of the department
Attending team meetings, learning business processes and contributing ideas to improve customer service and operational performance
Working closely with experienced Project Coordinators and Managers to develop administration, communication and organisational skills
Completing the Business Administration Apprenticeship programme and applying learning directly within the workplace
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Successful completion of the apprenticeship could lead to a permanent position within McIntyre Compliance Services
Depending on performance and interests, apprentices may progress into roles such as Project Administrator, Project Coordinator, Senior Coordinator, or Project Support Officer
The apprenticeship provides a strong foundation in business administration, customer service, project coordination and compliance management, with opportunities to develop specialist knowledge within the fire safety, electrical and compliance sectors
Further training and professional development opportunities may also be available to support long-term career progression within the business
Employer Description:
McIntyre Compliance Services is a trusted compliance safety company carrying out tests / services to make sure customers properties are safe and meet current legislations. We currently maintain, service and repair over 70000 housing association and local authority properties across the UK.
Working Hours :
Monday - Friday, 9.00am - 5.00pm
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Eager to learn and develop