Contract Manager

Contract Manager – FM Service Provider – Central London – Up to £75,000 per annum

CBW Staffing Solutions are currently recruiting for an experienced Contract Manager to oversee the delivery of all Hard FM services across a prestigious commercial estate in Central London. This is an excellent opportunity to join a leading FM service provider, managing a portfolio of high-profile commercial buildings and ensuring exceptional standards of service delivery, compliance, and operational performance. The successful candidate will be a strong leader with a proven track record in Hard FM, commercial building maintenance, and contract management. 

Working Hours

Monday to Friday - 08:00am – 17:00pm

Key Responsibilities
Reporting directly to the Operations ManagerLeading the day-to-day delivery of Hard FM services across a multi-building commercial estateManaging and developing a team of up to 10 engineers and supervisorsEnsuring all Planned Preventative Maintenance (PPM) and reactive maintenance activities are completed efficiently and to a high standardMonitoring and managing contract KPIs and SLAs to ensure performance targets are consistently achievedTaking full responsibility for Health, Safety, Environmental, and Compliance standards across the estateCoordinating maintenance activities, shutdowns, lifecycle works, and minor projectsBuilding and maintaining strong relationships with clients, tenants, and key stakeholdersEnsuring compliance with statutory regulations, company policies, and quality proceduresLeading recruitment, onboarding, training, and performance management processesConducting appraisals, managing attendance, and handling disciplinary matters where requiredManaging permit-to-work systems and ensuring safe systems of work are adhered toProducing contract reports and attending regular client review meetingsIdentifying opportunities to improve service delivery, operational efficiency, and contract valueProviding technical support and guidance to the engineering teamRequirements
Engineering qualification in either Electrical or Mechanical disciplines (City & Guilds, HNC, HND, Degree, or equivalent)Proven experience managing Hard FM services within commercial buildings, estates, or large-scale facilitiesDemonstrable experience leading engineering teams within a maintenance environmentStrong technical knowledge of building services, statutory compliance, and Health & Safety legislationExcellent communication, client-facing, and stakeholder management skillsAbility to manage multiple priorities within a fast-paced commercial environmentStrong organisational, leadership, and people management capabilitiesExperience managing budgets, financial performance, and contract profitabilityPlease send your CV to Katie at CBW Staffing Solutions for more information.