Business Administration Apprentice – Product, Marketing & E-Commerce

Process orders, manage inventory and arrange despatch
using our proprietary software platform and Shopify Communicate with manufacturers and suppliers to keep production and deliveries on track Help build product pages, write marketing copy, and run social media and online ad campaigns Handle customer enquiries, order tracking and returns Support new product development - researching a product’s history through to preparing it for launch Help develop and maintain Workbench - the custom software platform we’ve built on top of Shopify to run the whole business, from inventory and dispatch to marketing, analytics and customer service. You’ll work hands-on with AI tools like Claude to design new features, write the prompts that power them and fix issues as they arise - learning to build real software with AI

Training:

Business Administrator Level 3.

Training takes place primarily in the workplace at our Calne workshop, with regular off-the-job learning and structured support from Wiltshire College & University Centre. At least 20% of working hours are dedicated to apprenticeship training. The detailed training schedule will be confirmed by the college.

Training Outcome:

On successful completion there is a strong possibility of a permanent role. Pay is reviewed every six months, and as you discover the areas you enjoy, you’ll be able to specialise - marketing, e-commerce, product development, sourcing or operations. The right person could grow into a senior role as the business scales.

Employer Description:

Oak & Sprout is a small, founder-led business making premium
wooden toys for children from beautiful, responsibly sourced
hardwoods. Our toys are designed as heirlooms — considered,
well-made and built to last, in a tradition of craftsmanship over throwaway plastic. We work with the same trusted
manufacturers as brands like Lovevery and Le Toy Van, and run
a modern, data-driven e-commerce operation. It’s a genuinely
varied place to learn how a real product business works, from
workshop to website and beyond. 

Working Hours :
Monday to Friday, daytime (exact hours agreed on appointment): 40 hours per week including training, with paid breaks.

Skills:
Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Curiosity and Eager to learn,Commercial awareness,Interest in craft and design