Office Customer Service Advisor
Job Title: Office Customer Service Advisor Location: High Wycombe, HP11Hours: 8am-5pm – with 1 hour for lunchSalary: £21,000 per annumAre you available immediately to start a new role with a great company? Do you enjoy the buzz of supporting customers in a busy office environment? Are you interested in joining a fun, hard-working team? Then this role is for you.
We offer a Great team environment, supportive and motivational management and providing a service that really does make a difference. A fantastic opportunity for a Customer Service Administrator to join a local and growing business, working full time hours in the High Wycombe area.Key duties will include:Supporting incoming queries from customers, by phone or emailResponding to inquiries within the required SLA’sLogging all correspondence on the internal systemLiaising with external colleagues and supporting the field-based team with arranging appointmentsAll other office admin as requiredThe successful candidate will:Have demonstrable experience of working within a fast-paced, customer focused environment Be dedicated, reliable and always committed to delivering an excellent service to customers Show excellent attention to detail Have strong communication skillsEasily accessible with public transport with both bus routesPrevious successful candidates have come from a background within: Customer Service Advisers, Customer Service Agents, Customer Services Executives, Customer Service Supervisors/Team Leaders Customer Support, Help-Desk Executives, Retention Agents, Administration, Office Support, Retail, Telesales etc.Office location within close proximity of High Wycombe Town Centre, easily commutable by car or public transport from: High Wycombe, Downley, Princes Risborough, Marlow, Lane End, Wooburn Green, Bourne End, Beaconsfield