Level 3 Business Administrator Apprentice

Answering the telephone as a member of the helpdesk. Raising Hard FM & Soft FM jobs. Completing engineer timesheets. Answering emails. Monitoring our communal Cornwall email Box. Cornwall Council request us to use a CAFM system called Concerto. Full training will be given by Nina Carter on how to use Concerto and how the contract works.

Training:
You will be required to attend St Austell College fortnightly, with some elements of the course being delivered online. You will be working towards a Level 3 Business Administrator Apprenticeship Standard qualification. This apprenticeship consists of a mixture of off-the-job training and on-the-job mentoring and development within the workplace.

Training Outcome:

Upon completion of the apprenticeship, you may potentially be offered a full-time position if available. 

Employer Description:

We design, build and maintain a vast array of buildings with our reputation built on high quality technical delivery, backed by financial robustness. We combine this technical and engineering pedigree built over the last 100 years with a growing need for energy conservation, innovation and environmental awareness. Working closely with our customers, employees and supply chain ensures we deliver value for money, effective sustainable solutions for now and the future. This extensive expertise spreads over many sectors encompassing delivery of multi-million pound one off projects, to smaller specialised dedicated facilities contracts and minor works. Our behaviours are underpinned by our vision and values unifying us together to deliver excellence for our clients.

Working Hours :
Monday – Friday: 08:30 – 17:00. On a Friday you will finish at 16:30.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience