Customer Service/ Receptionist Apprentice

General everyday admin tasks Answering the phone internal and external Taking bookings and checking in and out for appointments Sending and receiving of emails Liaising with other parties Taking payments Organisation skills

Training:
Customer Service Practitioner Level 2 Apprenticeship Standard This qualification requires college attendance one day a month.

Training Outcome:
On completion of the apprenticeship there may be a permanent position

Employer Description:

ICE Postgraduate Dental Institute and Hospital is an evidence-based provider of dental education for dentists, dental nurses and medical specialists. As a dental hospital, ICE also offers specialist treatments to patients including implants, prosthodontics, orthodontics and endodontics

Working Hours :
Monday - Friday, 9.00am - 5.30pm Saturday on rota system.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness