Business Administrator Level 3 Apprentice

Your duties will include:

Dictation when required Answering phones and dealing with general enquiries - to include calls to clients with basic information, setting up appointments etc Handling new enquiries and taking initial details (doing conflicts/booking in/making enquiries with the local authority as to what the matter is) Entering key dates onto the system - into diaries and onto DPS – eventually moving to chasing these to see if evidence/documents received Allocating counsel fees on CCMS, dealing with the fee notes and emails relating to this Dealing with payments on account on CCMS, uploading these requests and then after dealing with the payment Dealing with post – incoming and outgoing post for the department Downloading documents from the court portal and putting these onto DPS Downloading notifications from CCMS and putting on DPS Opening files, carrying out opening procedures Closing files

Training:
Business Administrator Level 3 Standard Workplace delivery

Training Outcome:
Potential position upon completion of the apprenticeship

Employer Description:

Tayntons understands the importance of our client relationships and its heritage. We are proud to be one of the oldest law firms in Gloucester offering a full range of services for businesses and individuals. After more than 165 years, our lawyers continue to deliver practical, efficient solutions to clients in Gloucestershire and nationwide. We are dedicated to providing the highest level of service to our clients and fully engaging in our community.

Working Hours :
Monday - Friday, 9.00am - 5.00pm with 1 hour unpaid for lunch.

Skills:
Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working