Business Administration Apprenticeship
Answering incoming calls
Assisting in processing internet orders and liaising with the purchasing team regarding out-of-stock orders
Provide customers support regarding their orders
Provide parcel tracking, POD's and GPS to customers / sales team when requested
Monitor shipments and courier dashboards for delivery exceptions and parcels out for delivery
Work with the returns dept to issue returns forms, raise returns with suppliers
Processing refunds
Raising collections or returns labels for customers where required
Work with the purchasing team and liaise with suppliers for updates on outstanding orders
Providing assistance when other members of staff are on annual leave where needed
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Full-time post following completion of the apprenticeship programme
Employer Description:
Best4Systems is a professional, service oriented, communications and IT equipment solutions provider.
Both online and offline Best4Systems supply a variety of products including headsets, computers, Teams solutions, business systems phones and conferencing solutions - all from the world’s leading manufacturers.
Trading since 1995, we have gained a wealth of experience and knowledge in the telecommunications sector, enabling us to become one of the foremost telecoms equipment supply companies in the UK, and increasingly, in Europe and further afar.
Working Hours :
Monday - Friday, between 9.00am - 5.00pm.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Positive Attitude,Willingness to learn,Punctual