Administrator Apprenticeship

As an Admin Apprentice, your duties will include (but are not limited to):

General Administration:

Providing day‑to‑day administrative support to the team/Directors Managing emails, correspondence, and document filing Creating, updating, and maintaining records and spreadsheets Supporting the preparation of documents, reports, and templates

Communication & Coordination:

Answering and directing phone calls and messages professionally Supporting internal and external communication with clients, trainers, and partners Assisting with meeting scheduling and diary coordination Taking notes or minutes where required

Business & Operational Support:

Assisting with course, project, or business administration Updating trackers, logs, and internal systems Supporting compliance and record‑keeping requirements Helping ensure information is accurate, up‑to‑date, and well organised

Learning & Development:

Completing apprenticeship coursework and assessments Applying learning to day‑to‑day tasks Attending training and review meetings with your training provider Actively seeking feedback and development opportunities

Training:

Business Administrator Level 3 (A level).

Typical duration: 18 months.

Dedicated Performance Coach.

Functional Skills maths and English if applicable.

Training Outcome:

Following successful completion of the apprenticeship, our intention is to offer the candidate the opportunity to remain with EPTS Group in a full‑time position, subject to performance and business needs.

As a growing organisation, we are keen to continue developing talent internally and will support the apprentice to explore and progress into areas that align with both their interests and the needs of the business. This may include opportunities to develop into roles such as:

Business or project support
Project coordination
Marketing or communications support
Operations or office management
Other specialist or administrative pathways as the business grows
We believe in developing people properly and recognise that career paths are not always linear. With the right attitude and commitment, there is significant scope to take on increased responsibility, broaden skills, and progress within the company over time.

This role is intended as the start of a long‑term career, not just a short‑term placement.

Employer Description:

EPTS Group is a growing UK‑based organisation providing specialist training, consultancy, and technical services across a range of regulated and professional sectors. Through our different parts of the business, including EPTS Academy, we support organisations and individuals to build real‑world competence, confidence, and capability.

We are a people‑focused business that values professionalism, quality, and continuous development. We actively support learning at all stages of a career, including apprenticeships, and aim to create a supportive, organised working environment where individuals can grow and develop long‑term.

Working Hours :
40 hour week / 9am - 5.30pm, working days TBC

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Patience