Apprentice Business Administrator

To work with academic staff to ensure all examinations and achievement processes are processed efficiently. To process registrations, test bookings and achievements accurately and timely. Liaising and advising as necessary both internally and externally. To provide excellent customer service and support through the examinations and achievement process. Management of own area of work ensuring all students and academic staff requirements and needs are timely, accurate and complete. To link closely with a number of teams to support examinations process. Support examination conduct activities, with the preparation of Attendance Registers, the issuing of exam papers and the collation and dispatch of papers/materials to the relevant Awarding Organisation when required. To process examination and achievement data, ensuring eligibility for government funding and to establish student fees in conjunction with internal policies. To have an awareness of  the integrity of the exams process by maintaining a thorough understanding of the JCQ and other Awarding Organisations regulations including funding regulations. To be responsible for the quality of data in the appropriate computer systems, this involves data entry, checking and control, amendments, interrogation, and scanning. Including the use of Reports and any other databases as necessary.

Training:

Apprenticeship training will take place at City College Norwich.

Training Outcome:

City College Norwich offers a supportive and inclusive working environment, excellent training opportunities and the chance to make a real difference to learners’ experiences and outcomes. This apprenticeship is an ideal stepping stone into a career in education administration.

Employer Description:

At our college, we put you in control of your future. We offer you the best opportunities to learn, to gain experience of work and to succeed in your chosen course. There is a whole world of opportunity waiting for you here at City College Norwich, along with unrivalled experiences.

Working Hours :
Monday to Friday, shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience