Trainee Administration Assistant Apprenticeship

Based within a busy engineering office, the role will involve a wide range of administrative duties including:

Answering calls Managing emails Scanning and filing documents Uploading customer certificates Updating product datasheets, and supporting the day-to-day running of the office

The candidate will also liaise with customers and suppliers regarding sales and purchase orders, helping to develop strong organisational and communication skills.

We are particularly keen for the successful candidate to develop within purchasing and stock control, with opportunities to build specialist knowledge and take increasing ownership of these responsibilities over time.

The role will also include supporting our in-house marketing department with basic activities such as social media content creation and content planning, offering varied experience across multiple areas of the business and excellent opportunities for development.

Key Responsibilities:

Answering and directing incoming telephone calls professionally and efficiently Managing incoming and outgoing emails Scanning, filing, and maintaining company documentation and records Uploading customer certificates and documents to the company web portal Updating and maintaining product datasheets and internal databases Supporting the day-to-day administration of a busy engineering office Liaising with customers and suppliers regarding sales and purchase orders Assisting with the processing and tracking of purchase orders Supporting stock control and purchasing activities Maintaining accurate records and ensuring data is up to date Assisting with the implementation and ongoing use of the company’s MRP system Providing general administrative support to colleagues and management Supporting the in-house marketing team with basic marketing activities Ensuring tasks are completed accurately and within required timescales Contributing positively to team activities and continuous improvement initiatives

Training:

1/1 learning with a WCG Teacher and Assessor and online masterclasses.

Training Outcome:

A full time job on successful completion of the apprenticeship.

Employer Description:

Established in 1983, PCM is a deeply passionate, third generation family business that works with the latest technology to provide load cell manufacture, strain gauge installation and force calibration services that are best in class, globally.
Over the past 40 years, we have continually reinvested in our facilities and developed a wealth of experience, meaning today we are well-equipped to solve the biggest, most unique and most demanding measurement challenges in any engineering sector.
Our reputation for uncompromised quality and precision, combined with our commitment to traceability and continuous improvement (as evidenced by our IS0 9001 and UKAS 17025:2017 accreditations), sees our skilled team repeatedly trusted by industry leaders to keep their critical operations running smoothly.
Following our recent rebranding, PCM is now expanding as part of our long-term goal to become undisputed, worldwide leaders in the load measurement field.

Working Hours :
Monday - Friday (Times to be confirmed).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative