Sale Executive Apprenticeship

Welcome and engage with new and existing customers, building positive relationships and delivering a professional service Identify customer needs and provide tailored holiday recommendations to maximise sales opportunities Respond to holiday enquiries through face-to-face interactions, telephone calls, and email communication Research and create personalised holiday packages using supplier systems and online resources Convert enquiries into bookings using effective sales techniques and product knowledge Promote additional products and services to enhance customer experiences and increase sales value Process holiday bookings and ensure a high-quality customer journey from enquiry through to completion Complete travel administration tasks accurately and efficiently Work towards achieving individual and store sales targets and key performance measures Take part in ongoing training and development to build industry knowledge and professional skills

Training:
This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 4 Sales Executive qualification that will be added to your digital achievement record Working with our chosen training provider you will be assigned a specialist Sales Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor Learning first hand from training specialists and peers you can become a fully-fledged Sales Executive in a little over an 18-month period

Training Outcome:

On successful completion of the Sales Executive Level 4 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.

Employer Description:

Sunlounger is an independent travel agency with access to hundreds of holiday suppliers, giving customers a wide range of choice and excellent value. With a team of experienced travel specialists and a passion for creating unforgettable experiences, Sunlounger provides expert advice and personalised service to help customers find their perfect getaway.

Working Hours :
Monday - Saturday: 09.30 - 17.30 Sunday: 11.00 - 17.00 Working pattern: 37.5 hours per week, worked over a 7-day operating schedule.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Geography