Insurance Premium Technician Apprentice

You’ll be part of the Operations Team, responsible for carrying out our core business services, which include performing checks on insurance documents, processing premium transactions and processing claims transactions.

Your role will involve performing standard technical checks and processes linked to the risks being processed, ensuring that agreed market Service Level Agreements (SLAs) for quality and turnaround times are met. You will:

Conduct technical checks on insurance documentation to ensure accuracy Identify discrepancies or errors within documentation Use systems to support technical processing, with supervision or referral where applicable Liaise with customers and brokers to resolve queries and issues Input details into databases to initiate settlements or updates Complete accurate reporting related to the work being processed Support and contribute to innovation and process improvement projects Review and validate insurance documentation Take ownership of your own workload

Training:

Your apprenticehsip training will be delivered remotely.

Training Outcome:

You’ll join us on a permanent contract and your apprenticeship is just the start of your journey, laying the foundation for future career progression within Velonetic.

Employer Description:

Velonetic is a technology-focused service provider transforming insurance transactions in the London market. A joint venture by DXC Technology, Lloyd’s, and the International Underwriting Association (IUA), we have been operating for over 20 years in the London market (Lloyd's and Company), in both insurance and reinsurance. Processing over £117 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities. As the insurance market evolves at an unprecedented pace, there have never been a more exciting time to join us.

Over the course of the apprenticehsip programme, you’ll study for a recognised qualification at the same time as gaining valuable hands‑on experience in your role, developing practical skills while contributing to real work that makes an impact.

Working Hours :
Monday to Friday, 9.00am to 5.30 pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working