Learning & Development Business Administration Apprentice

Provide high-quality administrative and customer service support within L&D Support employees and managers with first-line L&D queries by phone and email Maintain accurate and confidential employee records on Learning Management systems Assist with preparing reports, information packs and meeting notes Support learning and development activities and maintain training records Help coordinate work experience placements, inductions and schedules Support internal communications, engagement activities and events

Training:

Duration:

15-month practical training period, plus 3-months for End Point Assessment

Delivery model:

Work-based training with your employer 10 days Business Professionals training at college Approximately 12 on-site assessment visits per year Level 2 Functional Skills in maths and English (7 days at college for each, if required) Off-the-job training will account for at least 6 hours per week of an apprentice’s time at work

Qualifications included:

Level 3 Business Administrator apprenticeship standard

End Point Assessment:

Knowledge test Portfolio-based interview Project/improvement presentation

Training Outcome:
On successful completion of the apprenticeship, the apprentice will achieve a Level 3 qualification in Business Administration and may have opportunities to progress within HR, People Services or wider ODS roles

Employer Description:

Oxford Direct Services (ODS) delivers high-quality, cost-effective public and commercial services on behalf of Oxford City Council. We are committed to “doing good business that’s good for everyone” and operate in line with our CARES values: Commitment, Aspiration, Respect, Engagement and Safety. 

Working Hours :
Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.30pm

Skills:
Communication skills,Attention to detail,Organisation skills,Team working,Willingness to learn,Professional,Confidential approach to work