Business Administration Apprentice

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Filing and retrieving paperwork Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Training:

The apprenticeship is work based, the Apprentice would not have to attend College. They would have an Assessor that would make visits to the workplace. Coursework and skills portfolio would be submitted via an online learning platform. 

Training Outcome:

Career progression to fulltime Team Member in the Admin/Reception team.

Employer Description:

General Practice

Working Hours :
Between 8am – 6pm Monday to Friday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Non judgemental