Training Support Administration Apprentice

Duties will include:

Setting up the training room for courses, preparing, checking and posting course materials, meeting delegates and helping with refreshments, emailing course invites (including Zoom invites) and sending out certificates.  The role may also include some sales support and data entry onto our database. (No cold calling) Collating and dispatching tutor binders for new tutors as well as sending them the zoom recording for the required course Ensuring course materials have arrived at site/delegate addresses. Ensuring that the kitchen and training room are set up for courses and ensuring these areas are kept clean and tidy before, during and after all classroom courses Answering telephone and prompt referral of all sales leads or calls to appropriate person Liaising with local restaurants/cafes to arrange and order delegates lunches and booking of tables where required Responsible for maintenance of the systems, including updating of records and completing all information as fully as possible

Training:
The apprentice will be expected to attend Craven College once per fortnight (Wednesdays) and work the other 4 days (5 one week)

Training Outcome:
Permanent Employment 

Employer Description:

Small, family business (10 staff) established since 1990. Friendly close-knit team and a comfortable, modern working environment close to town centre and public transport. Food industry training and audits. We provide training at our offices in Skipton, but also on site at food factories and remotely. This includes food safety and auditing training as well as specialist courses. We also provide ethical audits to make sure that staff at these factories and on farms are being treated fairly and paid correctly.

Working Hours :
Monday - Friday, 09:00 - 17:00 30 minutes for lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative