IT Technician Apprentice (Salendine Nook High School)

This Apprenticeship involves learning and putting into practice the broad range of ICT technical support skills, including customer care.

As part of this role, you will be undertaking ICT Technical duties such as:

Providing first line helpdesk support to students, staff, contractors and visitors Installing new software, hardware upgrades and replacing components as and when required Maintaining the upkeep of the school i.t. inventory Monitoring and logging helpdesk issues on the it support request system Supporting staff setting up and preparing equipment around the school e.g. Assembly set up, presentation evening Setting up laptops, projectors, whiteboards, sound systems as and when required, ensuring they are ready to use Providing basic maintenance and cleaning support for all computer equipment and networks, including the connection and commission of new equipment and security marking Using systems to set up accounts and reset passwords Setting up and installing printers Receiving and checking deliveries and associated invoices The above list is not exhaustive, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post

You will be based in our ICT Technical Office.

Your training and work experience will be structured to meet the requirements of a Level 3 ICT framework.

The working pattern for this role is all year round, i.e. 52 weeks.

Training Outcome:

While no promises can be made if the Level 3 apprenticeship is successfully completed there may be opportunities for continuing studying for a Level 4 qualification or a permanent position as an ICT Technician.

Employer Description:

Salendine Nook High School is over-subscribed, achieves good academic standards and has a reputation as a caring community. In the recent inspection in January 2025, OFSTED graded the school as ‘Good’ in all categories and hence ‘Good’ overall.

Salendine Nook High School Academy is a large, inclusive secondary school located in north‑west Huddersfield, West Yorkshire, serving students aged 11–16. Established in 1956 and now part of the Heritage Multi Academy Trust, the school has a strong local reputation for providing a high‑quality education grounded in its values of Aspiration, Unity and Achievement.

The school places a strong emphasis on relationships, wellbeing and pastoral care, alongside high academic expectations. Staff are highly committed to supporting students as individuals, helping them to become resilient, confident, and fully engaged in their learning. A broad curriculum and a wide-ranging extra‑curricular programme contribute to a positive school culture and strong student participation.

Working Hours :
Monday to Friday 8am- 4pm 37 hours

Skills:
Communication skills,IT skills,Attention to detail,Problem solving skills,Windows and MS Office,Willingness to work,Reliability and responsibility,Punctuality,Patience and empathy,Customer focused attitude