Service Desk Apprentice

Your job duties will include:

Receiving quotation requests from the Service Desk Processing and then receiving the devices and building them from an Out of box experience Installing all necessary software Upgrading any hardware and despatching them to our clients There will also be First line support services to the Service Desk

Training Outcome:

1st Line Service Desk Engineer. 

Employer Description:

Managed Service Provider – IT Support Services. As a leading Managed IT Services Provider (MSP) and Certified B Corporation, we provide technology solutions to drive your tech-powered growth. Our process, built on the pillars of Foundation, Security, Enablement, and Innovation, provides a strategic framework for achieving your business goals through smart technology investment.

Working Hours :
Monday to Friday 7.5 hours between the working day starting at 8am to 6pm.

Skills:
Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working