Business Admin L3 Apprentice (Commercial)

Incoming call answering, fielding customer enquiries to the appropriate person Checking stock availability and raising quotations Following up on sales quotes and maintaining client records Responding to non-sales queries such as order progression updates, transport queries, incorrect/missing items etc Contact customers to obtain missing information and respond to queries Raise sales orders in the system and liaise with operations/transport and sales to ensure smooth order progression through processing and delivery To maintain customer account details to ensure up-to-date contact, delivery and unloading information is on file; to provide relevant information to purchasing, accounts, works and transport departments to ensure the company complies with Health & Safety legislation and can exceed our customers’ expectations on customer service All related administration  

Training:

On the job training plus 1 day per week spent at North Lindsey College.

Training Outcome:

The role will become a permanent administrative role. 

Employer Description:

Barrett Steel are the UK’s largest steel stockholder with over 160 years of heritage. Family owned, the group is made up of 29 sites and holds over 120,000 tonnes of steel stock. Barrett Steel is committed to providing innovative and exceptional service by continuously investing in our people and the latest processing machinery and materials handling equipment to keep us at the forefront of innovation and customer satisfaction.

Working Hours :
Monday to Friday, between 9am to 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative