Customer Service Apprentice
Light admin duties
Greeting Customers
Using Telephone
Managing Enquiries
Using Calendar
Checking in Vehicles
Using inhouse Systems
Logging Keys
Filing
Any other day to day duties as requested by mentor/ manager
Training:
Customer Service Practitioner Level 2
Functional Skills maths and English (if required)
Training carried out within the working environment
Online portfolio
Training Outcome:
On successful completion of the apprenticeship there is a potential opportunity to stay within the business, continuing to grow and develop.
Employer Description:
Martin Motor Services is a well established family run business based in Willenhall, offering maintenance and repairs for both light vehicles and heavy goods vehicles.
Working Hours :
Monday - Friday 8am - 4pm or 9am - 5pm
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience