Apprentice Technical Support Engineer

While based from our Derby office, the role is primarily site-based, there will be a need to travel to our head office in Bristol several times per year.

Travel and accommodation for these visits will be arranged and costs covered by the company.

Other responsibilities of the role will include the following:

Support in the installation and commissioning of cutting-edge monitoring systems Assist the Lead Site Engineer with planning work, including risk assessments and method statements Perform on-site tasks safely and professionally
Collaborate effectively with team members to diagnose issues and develop practical solutions Create and maintain technical documentation during system build and testing phases Contribute to system assembly, configuration, and testing at our Derby production facility Develop the ability to interpret technical drawings, schematics, and blueprints Track project progress and produce detailed site reports, ensuring thorough documentation Assist in procurement by specifying technical requirements for components and related equipment Engage with customers on- and off-site, supporting professional and collaborative working relationships during installation and commissioning activities

Training:
Training will commence in September 2026, starting with a week of induction and teaching on campus Further study dates will be shared as part of onboarding for the role

Training Outcome:
On completing your BEng (Hons) you will be a qualified electro-mechanical engineer with significant hands-on experience, ready to work proactively and autonomously across a range of engineering disciplines We envisage successful apprentices going on to build long-term careers with us - whether continuing in a generalist role or choosing to specialise as their skills and interests develop

Employer Description:

Be part of an award-winning workplace: The Sunday Times Best Medium-sized Technology Company 2025

Formed in 2017, One Big Circle is a fast-growing Bristol technology company that provides “Intelligent Video” solutions. We focus entirely on solving real-world industry problems by fusing new technology in the field of Video, IOT, Cloud and AI providing end to end solutions which allow our customers to dramatically improve their operational efficiency and safety. Our culture is one of high-quality technical delivery and we work at a speed that many industries are unaccustomed to; we have done this by building a team dynamic that challenges and empowers our people and creating an environment where everyone contributes and learns. We are growing, profitable and have ambitious plans to continue expansion in and beyond our existing markets.

Working Hours :
The nature of site work means hours will vary - early starts, late finishes, and travel are all part of the role, dictated by available site access. Hours will always be managed not to exceed 37.5 per week; the ability for flexibility is essential. Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness