Counter Fraud Apprentice (S2601)

Principal Duties:

Log all fraud referrals received by the Counter Fraud Team Review and pass any relevant fraud referrals to the Fraud and Error Service, Department for Work and Pensions and any other relevant enforcement team Provide help and support with the National Fraud Initiative (NFI) Conduct daily checks on the Discretionary Crisis Fund (DCF) applications Help check information held on Rochdale Borough Council systems, in respect of the recovery of Fraud Financial Penalties issued Help coordinate and support proactive work the Counter Fraud Team may undertake Deal with customer telephone and e-mail enquiries in a courteous and professional manner, including fraud referrals from internal and external sources Investigate lower-level fraud where appropriate. Deal with data protection requests from other enforcement bodies

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Training Outcome:

Progression offered to the right candidate.

Employer Description:
Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.

Working Hours :
37 flexible working hours in accordance with the needs of the service, to include evening and weekends. Days and shifts TBC.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Team working,Pioneering and Open Approach,Proud,Passionate