Learning and Development Apprentice

Coordinate and administer internal and external training programmes, including leadership and business skills development. Support the design, preparation, and delivery of learning materials, presentations, workshops, and digital resources. Ensure learning sessions are effectively organised, learner‑focused, and accessible, supporting both face‑to‑face and blended learning approaches. Act as a key point of contact for learners, facilitators, managers, and training providers to ensure smooth delivery of learning interventions. Assist with the coordination of apprenticeship and graduate programmes, liaising with training providers and internal stakeholders. Track learner progress, ensuring accurate and up‑to‑date records. Provide first‑line support to apprentices and line managers regarding programme requirements and development activity. Maintain and update the Learning Management System (LMS) and related records, ensuring content and learner data are current, accurate, and user‑friendly. Monitor attendance, completion, and compliance data, supporting organisational reporting requirements. Maintain accurate records of employee development activity Collate data regarding learning effectiveness through learner feedback, attendance, and basic performance metrics. Prepare reports and dashboards on learning activity, compliance status, and development outcomes. Contribute ideas for continuous improvement, innovation, and the use of digital learning tools. Act as a positive and proactive liaison between HR, site teams, managers, and external providers. Respond to learning and development queries from employees and managers in a timely and professional manner. Promote learning initiatives through internal communications and engagement activity. Support the Senior L&D Business Partner with the roll‑out of group wide talent development initiatives. Demonstrate professional behaviours aligned to ethical, inclusive, and learner‑centred practice. Manage workload effectively, prioritising tasks to meet deadlines in a fast‑paced environment. Stay informed about best practices, industry trends, and learning innovations. Undertake ongoing professional development and complete the Level 3 Learning & Development Practitioner or L5 Learning Development Partner apprenticeship (whichever is applicable).

Training Outcome:

The apprenticeship leads on to a full-time, permanent role as a Learning Development Practitioner with QTS. QTS supports career progression, and it the expected progression route will be via further HR or Management qualifications.

Employer Description:

We are one of the country’s leading railway contractors providing specialist services in a variety of disciplines. With UK-wide reach we’re able to provide efficient, high-quality work no matter the remit.

QTS Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.

Working Hours :
Monday - Friday hybrid working 3 days office-based in Preston. Hours of work 8.30 - 5pm Some travel to other UK offices will be necessary.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience