Apprentice Planning Administrator

Manage and coordinate work schedules using information from multiple sources to ensure efficient planning and delivery of works Proactively liaise with operational teams across the framework to gather progress updates and maintain accurate records Produce reports on completed and outstanding works
Work closely with the Streetworks Coordinator to develop knowledge of the role and provide support and holiday cover when required Liaise with clients and local authorities, ensuring clear and professional communication at all times Update internal and client IT systems, including uploading CCTV footage and maintaining systems such as CC&B and Maximo Support the wider team during periods of absence or operational incidents Collaborate with the Customer Service Team to ensure a high standard of customer care is delivered Provide customers with updates on planned entry dates and effectively manage expectations Build and maintain strong working relationships with both internal and external stakeholders The Group is committed to achieving a high standard of health and safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect

The successful candidate will be measured on:

Accuracy of information Achieve deadlines Proactive approach with ownership

It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.

Training:

The Business Administrator Level 3 will be delivered in the workplace by a visit from a college trainer coach once a month.

Training Outcome:

Upon successful completion of the apprenticeship, there is a possibility of permanent employment and going on to complete further qualifications. 

Employer Description:

At Esh, our values shape the way we work every day — and you can expect to see them in action from the moment you join us.

Care: We prioritise your wellbeing and development, offering a supportive environment where you’re encouraged to grow, learn, and bring your best self to work Trust: You’ll have the autonomy to take ownership of your work, with managers who believe in your abilities and are there to support you when needed Integrity: We do the right thing, even when it’s not the easiest option. You can rely on open, honest communication and fair decision making Respect: We value diverse perspectives and create a workplace where everyone is listened to, valued, and treated with dignity Working Together: Collaboration is at the heart of how we operate. You’ll join a team that celebrates shared success and supports one another to achieve great results

Together, these values create a workplace where people feel welcome, trusted, appreciated, and proud to be part of the team.

Working Hours :
Monday - Friday 8.30am - 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience