Sales Executive Apprenticeship

Welcome both new and returning customers, providing a professional and friendly in-store experience Respond to holiday enquiries through face-to-face interactions, telephone calls, and email communication Research, tailor, and recommend holiday packages using online booking systems and supplier platforms Use effective sales techniques to promote and secure holiday bookings while delivering excellent customer service Manage customer bookings from enquiry through to completion, ensuring a smooth end-to-end experience Complete travel administration tasks accurately and efficiently, maintaining attention to detail Build positive customer relationships and deliver high standards of service at all times Work towards achieving individual and store sales targets Participate in ongoing training and development to enhance product knowledge and sales skills

Training:
This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 4 Sales Executive qualification that will be added to your digital achievement record Working with our chosen training provider you will be assigned a specialist Sales Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor Learning first hand from training specialists and peers you can become a fully-fledged Sales Executive in a little over a 18-month period

Training Outcome:

On successful completion of the Sales Executive Level 4 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.

Employer Description:

Ocean World Travel is a family-run, independent travel business established in 1995. Built on a passion for travel and exceptional customer service, we pride ourselves on offering expert, honest advice and great value holidays. With a friendly, knowledgeable team and a strong customer-first approach, we continue to grow while staying true to our roots.

Working Hours :
Exact working days and hours TBC. https://www.gov.uk/national-minimum-wage-rates The pay may be negotiated and may rise after a probation period has been successfully completed.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Geography