Business Administrator Apprentice – Commercial & Funded Training

As a Business Administrator Apprentice with Medex Group, you will develop a highly transferable set of knowledge, skills and behaviours that can be applied in the HR and People Talent Team within a business or office environment.

You role will be to support the team and engage with different parts of the business or interact with internal / external customers to administer.

Main Job Purpose:

To complete relevant administrative tasks e.g. photocopying, scanning, printing, processing mail, creating and maintaining filing systems, archiving and storing documentation Assist in preparing and co-ordinate resources for scheduled training courses, commercial and funded Maintain internal and external IT tracker and management systems Handle and deal with internal and external queries/calls Answer telephone queries and emails to support eLearning clients To keep all computer and paper records maintained and up to date, including all databases, spreadsheets and filing systems; Take notes at meeting as and when requested; Provide first line support, by telephone and email, for eLearning to include:
a. Password resets
b. Create and archive accounts
c. Upload course completion records
d. Assist in creating new Home accounts
e. Reset failed quiz attempts for users

Training:

Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:

Knowledge, Skills and Behaviours  Business Administrator L3 Apprenticeship Standard Functional skills in maths and English if required

This will be delivered by your dedicated training provider, Realise.

Training Outcome:

Full time administrative role, opportunities to progress with a busy expanding company.

Employer Description:
Medex Group are a fast growing Training company based in Sheffield but delivery contracts nationally, both through funded and commercial training.

Working Hours :
Monday – Friday, typically 9.30am-5.00pm.

Skills:
Administrative skills,Attention to detail,Communication Skills,Customer care skills,Friendly,Initiative,IT skills,Logical,Maths and English,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working