Ophthalmology Business Administration Assistant Apprentice

This role supports the Head & Neck and Ophthalmology teams by providing day-to-day administrative help You will answer phone calls, manage paperwork, and update patient information accurately You will type letters and reports and communicate clearly with patients, GPs, and healthcare staff You will help keep records organised, confidential, and up to date using computer systems You will work as part of a team, managing several tasks and meeting deadlines in a busy office

Training:
1 day every 2 weeks at college for learning College assessor assigned  Work place mentor 

Training Outcome:

A full-time postion with progression intt other areas is possible.

Employer Description:

Shrewsbury and Telford Hospital NHS Trust is the main provider of district general hospital services for nearly half a million people in Shropshire, Telford & Wrekin and mid Wales. Our main service locations are the Princess Royal Hospital in Telford and the Royal Shrewsbury Hospital in Shrewsbury, which together provide 99% of our activity. Both hospitals provide a wide range of acute hospital services including accident & emergency, outpatients, diagnostics, inpatient medical care and critical care.

Working Hours :
Monday - Friday, 08:30am - 4:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Non judgemental,Patience