Practice Administration Apprentice

The Practice Administration Assistant takes an active role in providing administrative support services to the patients and clinical team at the practice, including:

The surgery premises are appropriately stewarded and kept tidy. Administering of the appointments system. Enquiries from patients are efficiently and courteously handled. The secretarial duties of the Practice, both paper and computer-based, are undertaken efficiently and promptly. Effective communication with all Primary Healthcare Team members. Holiday and sickness cover for absent colleagues.

Training:

Our Business Administrator Level 3 is delivered remotely in your workplace.

Training Outcome:

You will have the opportunity to apply for a full time permanent role upon successful completion of your apprenticeship should their be an opportunity within the practice or wider NHS at the time.

Employer Description:

Valleys Medical Partnership is a friendly, community‑focused GP practice committed to delivering high‑quality, patient‑centred care. Serving a diverse local population, the practice prides itself on teamwork, professionalism and treating everyone with respect and compassion.

As an apprenticeship employer, Valleys Medical Partnership offers a supportive and inclusive environment where learning is part of everyday work. You’ll be welcomed into a busy administrative team, gain valuable experience within primary care, and develop skills that are highly valued across the NHS. Staff are encouraged to grow in confidence, take responsibility and build a rewarding career in healthcare.

This is an excellent opportunity for applicants who enjoy helping others, working as part of a team and want to make a real difference in their local community while earning and learning at the same time.

Working Hours :
A rota will be devised in advance for actual working times that will align to ensure full cover during practice opening hours.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience,Remain calm under pressure,Maintain confidentiality