Level 3 Business Apprenticeship

Greet and assist customers both in person and over the phone with professionalism Manage customer enquiries Service administration duties include raising of job cards with appropriate details, scanning and loading of vehicle compliance documents to relevant platforms Coordinate with technical teams to ensure timely service delivery Handle data entry tasks accurately to support administrative functions Organise schedules and appointments to optimise workflow Management of vehicle keys Support team members with administrative tasks as needed

Training:
1 College day a week The rest of the training will take place at the workplace

Training Outcome:
Upon successful apprenticeship completion and review, this role may offer a permanent position

Employer Description:

Martin Motor Services is one of the largest independent commercial vehicle repair and maintenance providers in the Midlands. Established in 1981, we are a family-owned and managed business and a leading commercial repair and maintenance specialist dedicated to providing top-quality services in the automotive industry. We value professionalism, reliability, and customer satisfaction as core principles guiding our work.

Working Hours :
Monday- Friday, 8.00am - 4.00pm or 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Organisation skills,Administrative skills