Care Coordinator

Care Coordinator – Dereham

We are looking for an organised and proactive Care Coordinator to join our client’s friendly and dedicated team based at their Dereham office. This is a rewarding opportunity to play a key role in ensuring the smooth delivery of high-quality, person-centred care to individuals with complex healthcare needs in the community.

About the Role

As a Care Coordinator, you will be responsible for planning and coordinating care packages, ensuring that the individuals we support receive consistent, safe, and effective care. You will work closely with our nursing team, support workers, service users, and external professionals to maintain excellent standards across all services.

This role is ideal for someone who thrives in a fast-paced environment, has strong organisational skills, and is passionate about making a positive difference in people’s lives.

Key Responsibilities

Coordinate and manage care packages to meet individual needsCreate and maintain staff rotas, ensuring continuity of careAllocate support workers to assignments based on skills and availabilityAct as a point of contact for service users, families, and staffSupport the onboarding of new care packagesLiaise with healthcare professionals, commissioners, and internal teamsMonitor service delivery and respond to any issues or changes in care needsMaintain accurate records and ensure compliance with company policies and regulatory standardsSupport recruitment, onboarding, and ongoing supervision of support staff

What They are Looking For

Previous experience in a care coordination, scheduling, or similar role within health or social careStrong organisational and time management skillsExcellent communication and interpersonal abilitiesAbility to work under pressure and manage multiple prioritiesA good understanding of person-centred careIT literacy and confidence using scheduling systemsA proactive and solution-focused approach

Desirable Skills & Experience

Experience working with individuals with complex care needsKnowledge of community care servicesExperience supporting or supervising care staff

What’s on Offer

Company pensionMileage allowanceMobile phone and laptop providedGenerous annual leave plus bank holidaysWellbeing daysOngoing training and development opportunitiesSupportive and collaborative working environment

Additional Requirements

Full UK driving licenceRight to work in the UK

If you are a motivated individual who is passionate about delivering high-quality care and ensuring everything runs smoothly behind the scenes, we would love to hear from you.