Customer Service Level 2 Apprenticeship

Deliver excellent customer service through various channels Handle customer queries, requests, and complaints professionally and efficiently Learn and maintain product/service knowledge to provide accurate information Support the team with general administrative duties (data entry, filing, updating records) Maintain a positive and professional attitude at all times

Training:
Your training will be delivered by Next Level Training. We can also support with functional skills if required

 

Training Outcome:
This apprenticeship can lead to a career in customer service and beyond You could go on to complete your level 3 customer service upon completion

Employer Description:
Next Level Training are the business development group for Reflections Training Academy. We offer government-funded apprenticeships in Business Administration, Customer Service, Management, Marketing and HR. As well as Study Programmes in Business Administration and Employability Skills.

Working Hours :
Monday to Friday Shifts to be confirmed

Skills:
Communication skills,Customer care skills