Property Services Apprentice

To assist with the maintenance of the Council’s property records for all property owned or leased by the Council and to help undertake regular reconciliations of the records including the lease register and periodic income register. To provide customer service support to the Council’s non-housing tenants, including commercial lets and beach huts. To assist with the rationalisation of the Council’s stored property deeds and documents. To help to provide advice and information on the Council’s land and property portfolio to other departments, Members and external agencies including research with ownership issues. To communicate with the Land Registry by post and electronically and for queries from other departments. To provide administrative assistance and support to all members of the Property Services Team. To undertake scanning, filing, photocopying and general office duties. To answer telephone calls, take messages and deal with routine queries as appropriate. Assist in updating and maintaining departmental databases as appropriate. To be responsible for the distribution of incoming post from the postal hub and the administration of external outgoing post and documents. Other duties as required.

Training:

On the job training in management of commercial leases, Council processes on dealing with property transactions and administration functions relating to land and property management.

You will be working towards a Customer Service Practitioner Apprenticeship Standard at Level 2. 

Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.

The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment. A total of 15 months plus functional skills if required. Prior learning and experience will also be taken into consideration.

Training Outcome:

Career progression will be dependent on vacancies coming up within the team or wider organisation. Internal employees can apply for roles as and when they are advertised.

Employer Description:
Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.

Working Hours :
Monday to Thursday - 8:45 am to 5.15 pm Friday - 8.45 am to 4.45 pm With 1 hour for lunch each day.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Work Under Pressure,Good Time Keeping,Ability to Meet Deadlines,Flexibility,Enthusiastic,Punctual