Travel Consultant Apprentice - £17,600 per annum

Main Responsibilities:

Assist the team to accurately and completely process online and traditional ticketing / fulfillment requests, back office error corrections, and non-refundable tracking Identify and learn how to use the appropriate BCD Travel tools and systems to complete requests Learn and enhance knowledge of the various travel industries supported (air, car, hotel, etc.) Assist the team to use all available resources (knowledge resources, unused tickets, etc.) Handles additional tasks as assigned

Benefits:

PMI and Dental after 1 year Benefits portal which includes Employee Assistance Programme, discounts through shops, healthcash plan 23 days holiday, 10 days sickness after probation Cycle to work scheme Life assurance (death in service benefit), virtual GP  Pension Gym discounts and eyecare vouchers A community of Mental Health First Aiders and Champions 

Training:

Level 3 Travel Consultant apprenticeship standard, which includes:

End-Point Assessment (EPA) Training and training location to be confirmed

Training Outcome:

Upon successful completion of the apprenticeship there will be the opportunity to progress further to become a Business Travel Consultant / Senior Business Travel Consultant.

Employer Description:
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive, and help them make good choices on the road. BCD Group is a market leader in the travel industry. The privately-owned company was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel (global corporate travel management and its subsidiary BCD Meetings & Events, global meetings and events agency), Park ‘N Fly (off-airport parking) and Airtrade (consolidation and fulfillment).

Working Hours :
Monday - Friday, from 9.00am - 5.30pm.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Team working