Level 3 Business Administrator Apprentice - Tree Line Dental

As the administration apprentice you will be a pivotal member of the team providing support to all members of the team.

Day-to-day duties will include:

Welcoming patients in a friendly and professional manner – reception is the first point of contact Manage practice diary, administering appointment details Taking payments, correct balancing of patient accounts Answer email enquiries in a professional and timely manner Use of Microsoft packages such as Excel and Word (or equivalent) Accurate and efficient data inputting – including financial forecasting and patient planning Produce accurate records and documents including emails, invoicing and KPIs Prioritising tasks and completing in a timely manner Supporting team members to complete tasks from all departments within the business Talking to dental laboratories/other suppliers to ensure the smooth running of the practice Manage priorities and tasks Assist with the recruitment and selection of permanent and temporary staff Assist to facilitate the social events at all sites, including inter site events Oversee charity sponsorship and organisation Assist with marketing Treeline of Dental Care in wider Dental Industry and social media, liaising with third party providers where necessary Work at other practice locations from time to time as required to provide cover as Receptionist

Training:
This apprenticeship is work based learning therefore most of the time you will be working at the employer’s address. Business Administration Level 3 (https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0) Functional Skills if required Please note that the apprenticeship standards require the apprentice to sit an End Point Assessment. Please refer to above link for more information.

Training Outcome:
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship if there is capacity.

Employer Description:
Treeline Dental are a small group of dental practices who have been providing quality NHS and private dental care for over 10 years. Our philosophy is to be forward thinking, ambitious and to provide state-of-the art care for the benefit of our patients. We offer award winning dental care, brand new, state of the art dental practices, and the latest in technology and dental advancements. We also take pride in developing our workforce and have developed structured career pathways within a fully supportive environment.

Working Hours :
Monday - Friday, 9:00am - 5:00pm. 1 hour lunch.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Patience