L3 ICT Apprenticeship – Support Technician

Perform equipment audits and ensure smooth operation Replace toner cartridges and provide basic administration support Install and test software applications Assist with hardware installations Provide first-line support for technical issues

Training:
Level 3 ICT Apprenticeship Training 1 Day a Week at Hartlepool College Rest of the week will be Office Based

Training Outcome:
Join us to embark on a rewarding IT Apprenticeship, where you will develop valuable skills, build relationships, and make a meaningful impact in a supportive team environment Don't miss this chance to launch your IT career and become a proficient IT professional Though there isn’t a definite permanent role available after completion – many of our ICT Apprentices have secured permanent roles with us as End User Support Engineers, Infrastructure Engineer and Network Engineers

Employer Description:
NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.

Working Hours :
Monday – Friday, 9:00am – 5:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working