Business Admin Apprentice

Document Management & Administration:

Processing incoming clinical correspondence, ensuring documents are received, coded, and filed correctly.

Managing outgoing referrals to other healthcare providers, ensuring accurate and timely processing.

Liaising with clinicians and administrative staff to ensure patient records are up-to-date.

Maintaining accurate digital and physical filing systems in line with GDPR and confidentiality policies.

Being organised, calm, polite and friendly with a positive nature will also be an added benefit to this position.

General Business Administration:

Handling queries from healthcare professionals and patients related to document processing.

Assisting with general practice administration, including data entry and scanning.

Supporting the practice team in maintaining a high standard of patient care and record management.

Training:

Business Administrator Level 3 Apprenticeship Standard:

Majority of the training will take place at Severn Arts in Worcester College. Sessions will take place one day a month at the Worcester Campus and online weekly sessions in the workplace.

Training Outcome:

There may be the possibility of a permanent role within the team at the end of the apprenticeship depending on business needs and circumstances.

Employer Description:
Whiteacres Medical Centre is located in the beautiful surrounds of the Malvern Hills, we have a patient list size of just over 11,500. The practice team consists of 9 GPs, 6 female and 3 male doctors, we have 5 nurses and 4 experienced Health Care Assistants and a Phlebotomy team. Our Clinical Team are supported by a dedicated Management and Administration Team.

Working Hours :
Monday to Friday, between 8:30am - 5pm, 30 minute lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience