Administrator Apprentice
You will be required to work flexibly across operational sites as required and work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This may include evening and weekend working. You will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.
Your general roles and responsibilities will include;
- As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
- To ensure effective processing of correspondence/ data entry as required.
- To minute take at team and other meetings.
- To collate, monitor and report data/information & statistics as required.
- To maintain and assist with the setting up of a general filing system within the project.
- To monitoring and order office stationery/requirements.
In carrying out the above duties the post holder will:
- Work flexibly across operational sites as required.
- Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
- Seek to improve personal performance, contribution, knowledge, and skills.
- Participate in appraisal, training, and supervision processes.
- Keep abreast of developments in services and practice relevant to the aims of the service.
- Ensure the implementation of all CGL policies.
- Contribute to maintaining safe systems of work and a safe environment.
- Undertake other duties appropriate to your role.
It is desirable that a full driving license and access to your own transport is held, however this is not essential. You will be required to travel to nearby operational sites.
As an Administrator Apprentice at Change Grow Live - The Quarter, you will be working towards the Business Administration Apprenticeship, over the duration of 15 months, alongside your daily roles and responsibilities.
Training:
Business Administrator Apprenticeship Level 3 Functional Skills in Maths and English.
Training Outcome:
On going training and development.
Employer Description:
CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.
Working Hours :
37.5 hours per week, on a shift pattern basis, including evenings and weekends. Exact shifts to be confirmed.
Skills:
Team Working,Organisation Skills